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How do I turn on closed captions?

Viewers can choose to turn captions on or off so that the text appears on the screen while watching a story.

Please refer to the image below that shows the location of the on/off captions toggle button.

How the captions display will depend on the browser that you are using. If you are experiencing difficulties viewing the captions, try updating your browser to the latest version or switching to another browser. We recommend using the latest version of Chrome or Firefox for the best results.

Captions Toggle Button

Account Holders can also control whether captions are turned on or off by default. To do this:

  1. Log into your account settings.
  2. Scroll down to 'Turn Captions on Videos by Default'.
  3. Select 'Yes' or 'No' as preferred.
  4. Click the Submit button to save.